Opinioni luisaviaroma Firenze
CUSTOMER SERVICE AGENT, PRODUCT MARKETING MANAGER, AMMINISTRATIVO CONTABILE
offerte di lavoro luisaviaroma
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CUSTOMER SERVICE AGENT Firenze
We are hiring a Customer Service Agent for our internal team, who will be responsible for direct contact with our international customers, providing assistance via email, phone and live chat.
The resource will assist customers with all requests and needs before, during and after the shopping experience.
The Agent will also be in charge of back-end activities, monitoring orders and shipment tracking.
Necessary skills:Excellent written and spoken knowledge of English and French languages; knowledge of Spanish language is considered as a plus; Work experience with customers in the luxury market; E-commerce experience; Good problem-solving skills.
PRODUCT MARKETING MANAGER Firenze
Reports to: Chief Marketing Officer
The Product Marketing Manager is responsible to:Define the product monetization, price optimization and discount/promotion strategy, driving execution to achieve long-term business goals; Build the pricing and promotion plans for the respective product lines; Know customers and different markets intimately such to be able to define and communicate a clear, differentiated, defensible, and monetizable market position; Monitor business metrics in regards to revenue, profitability and market share; drive changes to the pricing strategy as needed to ensure performance goals are met; Evaluate competitive trends and adjust strategy to capitalize on shifts in the marketplace; Analyze existing product and markets in terms of the ability to compete, gain market share, grow revenue and grow profitability; Collaborate with Finance and Buying Team to ensure pricing and promotion plans are optimized for both sellability and profitability.
Proven ability to develop marketing strategies and effectively communicate recommendations to executive management
Exceptional numerical, analytical and critical thinking skills with proven expertise in problem solving
Experience using pricing tools
2+ years of leadership experience within the fashion business
Advanced communication and interpersonal skills
Positive, energetic attitude and initiative, with strong work ethic
Strong interpersonal and project management skills
Fluency in English and Italian
Management experience within a global team
Ability to influence both internally and externally
Ability to execute in the short-term while simultaneously developing a long-term strategy
AMMINISTRATIVO CONTABILE Firenze
Cerchiamo un AMMINISTRATIVO CONTABILE che abbia maturato una buona esperienza nell'area di riferimento. L'offerta di lavoro è per sostituzione maternità.
Il ruolo riporterà al responsabile di area, dovrà operare all'interno di un team nella gestione amministrativa e contabile, ed occuparsi di registrazioni contabili, riconciliazioni bancarie e fatturazione.
E’ richiesta la padronanza delle scritture e dei controlli contabili, della lingua inglese, di MS Excel e di AS400.
Formazione ed esperienza
Il candidato ideale ha conseguito un diploma in ragioneria con eventuale laurea in discipline economiche ed ha maturato almeno 3 anni di esperienza in area amministrativo contabile.