quality manager
responsabilità
Offerte di lavoro attuali:
GUEST INSIGHT & QUALITY Manager Roma
Position Overview Who we are Our Hotels We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide. Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else. Reference 2023-4317 Your future, our legacy Hotel Hotel Eden Division & Department Rooms - Administrative Job Title GUEST INSIGHT & QUALITY Manager Contract Type Temporary Position Overview Avrai passione per il tuo ruolo e soddisfare i nostri ospiti ti riempirà di orgoglio: Ti assicurerai che i feedback degli Ospiti vengano inseriti nei nostri sistemiAnalizzerai le esigenze e le aspettative degli ospiti individuando e definendo trend, aree di miglioramento e sviluppoSupervisionerai e revisionerai i processi dei reparti operativi anche monitorando sul cam
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